Available Services

Medical Clinic


Doctor 2

AHCH operates its own freestanding medical clinic. The clinic offers primary medical care and psychiatric services, with a volunteer-run eye clinic. A motel voucher program lodges clients with medical diagnoses requiring respite shelter for recuperation.
Representatives from the VA are in the Clinic 8:00 AM – 12:00 PM on Mondays.

You can request a copy of your AHCH medical records by completing our Release of Information (“ROI”) Form. We ask that you submit the ROI Form by fax or in-person to our Medical Records Clerk. Although we have up to 30 days to process the request, typically it’s approximately a 14 day turnaround. Once our Medical Records Clerk has processed your medical records – they will call you to let you know that your records are ready and confirm the method of delivery.

If you have any questions about our process or want to check on the status of your medical record request – you can contact our Medical Records Clerk at 505-767-1127. Our Medical Record Department fax number is 505-266-3199.

Un formulario de autorización está disponible para imprimir aquí. Our ROI is also available in Spanish. You can find the Spanish ROI here.

You may also visit the Medical Records page here.

Medical Clinic Hours

Opening Hours
Monday7:30 am – 4:30 pm
Tuesday7:30 am – 4:30 pm
Wednesday7:30 am – 12:00 pm
Thursday7:30 am – 4:30 pm
Friday7:30 am – 4:30 pm
SaturdayClosed
SundayClosed

Dental Clinic


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Services available: 

  • Emergency Care
  • Preventive Care
  • Comprehensive Care
  • X-rays
  • Crowns
  • Silver and White Fillings
  • Root Canal
  • Extractions
  • Dentures

Walk-ins for toothaches are always available.  

Dental health is difficult for people experiencing homelessness to maintain and can have serious implications for their health and well-being.  Dental services for indigent people in Albuquerque are severely limited.

Dental health is imperative to a person’s ability to eat well, express oneself, maintain self-confidence, and remain free of pain from such conditions as abscesses.  All of these factors are essential to a person’s capacity to get or stay healthy, acquire housing and/or employment, and transition out of homelessness. 

The dental clinic offers a full range of routine, emergency, and preventive dental services. Occasional special needs cases are referred to dentists in the community willing to provide pro bono care.

Walk in visits for emergencies/toothaches are available M-F @8am and 1pm however will be accepted throughout the day if needed.

Appointments available everyday.

Same day appointments for patients with existing treatment plans or needing a new patient exam are available Tues and Thurs mornings.  Many patients take advantage of the ability to complete their treatment plans more quickly.

Dental Clinic Hours

Opening Hours
Monday 8:00 am – 4:00 p.m
Tuesday 8:00 am – 4:00 p.m
Wednesday8:00 am – 12:00 pm
Thursday 8:00 am – 4:00 p.m
Friday 8:00 am – 4:00 p.m
SaturdayClosed
SundayClosed

Pharmacy


Pharmacy

Pharmacy Hours

Opening Hours
Monday8:00 am – 4:00 pm
TuesdayClosed
Wednesday8:00 am – 12:00 pm
Thursday8:00 am – 4:00 pm
Friday Closed
SaturdayClosed
SundayClosed

Please be aware that our pharmacy requires a 24-hour notice to refill medications. Although we make every attempt to complete medication refills the day of your request, we cannot guarantee this. The number of refills given to you by your physician is usually sufficient to last until your next appointment and refills may not be authorized without proper follow-up.

Please call 505-767-1130 for all medication refills.

Outreach


Integrated outreach

Integrated Outreach

Medical and social services outreach team visits shelters, motels, meal sites, public library, and other places where people experiencing homelessness reside, to conduct mini-clinics, screenings, and provide referalls.

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

Street Medicine and Harm Reduction Outreach

The Harm Reduction Outreach Program provides a variety of services to persons experiencing homelessness, substance use disorders and individuals seeking general services including referral to medical, housing, food and clothing. Services are provided by certified Harm Reduction Specialists at the AHCH campus and at multiple outreach sites that also provide services and care to people who are experiencing homelessness. The program functions using an integrative model in conjunction with the AHCH medical, dental, social services and case management programs.

Reduction outreach

Other outreach services

Other Outreach Services

Street, camp, shelter, and other outreach. In order to reach and offer more comprehensive services to most out-of-service individuals, and especially to those struggling with behavioral health disorders, outreach activities incorporate staff from partner organizations.

Social Service


Resource center

Drop-In Resource Center and Service Prioritization Decision Assistance Tool (VI-SPDAT) Housing Assessments

RESOURCE CENTER

Resource Center serves as a no-threshold point of entry where people who are homeless can meet their basic and immediate needs. It is a place where the client is engaged, sometimes for the first time, in care, sand connects people with referrals and services. The drop-in center offers coffee, food, referrals, and other forms of individual, group, and psychosocial support.

Friday ID and Birth Certificate Clinic: 7:00am

Coordinated Housing Assessments: Monday-Thursday 7:00am

Social Service Hours

Opening Hours
Monday7:30 am – 4:30 pm
Tuesday7:30 am – 4:30 pm
Wednesday7:30 am – 1:30 pm
Thursday7:30 am – 4:30 pm
Friday7:30 am – 4:30 pm
SaturdayClosed
SundayClosed

Counseling Services


Behavioral Health Services

The Behavioral Health Program provides a variety of services to persons experiencing behavioral health issues including individual therapy, group therapy, behavioral health assessment and crisis intervention. Services are provide by licensed behavioral health professionals (social workers and counselors) at the AHCH campus and at multiple outreach sites that also serve people experiencing homelessness. The program functions using an integrative model in conjunction with the AHCH medical, dental, social services, case management and harm reduction programs.

Individual Therapy

AcuTherapy (English)
AcuTherapy (en Español)

Group Therapy, including Seeking Safety for co-occurring Substance Use Disorder and Post Traumatic Stress Disorder 

Behavioral Health Assessments

Crisis Intervention

Triage to Onsite Psychicahtric Nurse Practitioners, when appropriate 

Appointments times for future visits are available and clients are able to walk in during the hours of operation to request the Therapist of the Day that performs initial visits and can arrange in many cases for same day appointments, behavioral health assessments and visits with established providers. Crisis intervention is available via the Therapist of the Day during the same hours of operation. Outreach takes place at the following locations/days/times:

Integrated Outreaches

Barret House – Mondays from 7:00 – 9:00 am

Good Shepherd Center – Tuesdays from 2:00 – 4:30 pm

Transgender Resource Center – Tuesdays from 1:00 – 4:00 pm

Street/Camp Outreach – Thursdays from 6:00 – 10:00 am (except the 1st Thursday)

Noon Day Center – Thursdays from 12:00 noon – 1:45 pm

Steelbridge – 2:00 – 4:00 pm

Counseling Services Hours

Opening Hours
Monday7:30 am – 4:30 pm
Tuesday7:30 am – 4:30 pm
Wednesday7:30 am – 12:00 pm
Thursday7:30 am – 4:30 pm
Friday7:30 am – 4:30 pm
SaturdayClosed
SundayClosed

Case Management and Housing


Case management

Case Management

Case Management is offered to clients based on the client’s score on the Coordinated Assessment or through placement from a contracted partner agency. Case Managers assist clients with a variety of tasks including: finding housing, applying for benefits, building skills for activities of daily living (cooking, cleaning, paying bills, etc.), and identify other resources as needed.  The goal of the case management program is to assist in housing and maintaining that housing within the broader community.

Linkages

Albuquerque Health Care for the Homeless’ Linkage Program is a supportive housing program that provides rental subsidies and supportive services to vulnerable populations to link them to affordable quality housing with community-based, individualized services. Linkages targets people with demonstrated housing needs prioritizing individuals with serious mental illnesses. For more information, please contact (505) 767-1170.

Program Eligibility:

Living with a disabling and serious mental illness.

Experiencing homeless or precariously housed.

Extremely low income.

Case Management Hours

Opening Hours
Monday7:30 am – 4:30 pm
Tuesday7:30 am – 4:30 pm
Wednesday 7:30 am – 1:30 pm
Thursday7:30 am – 4:30 pm
Friday7:30 am – 4:30 pm
SaturdayClosed
SundayClosed

ArtStreet


ArtStreet is a community art studio accessible to all artists regardless of their housing status. Through our Open Art Studios, Art Therapy Groups, Art-Focused Outreach and Multiple Art Shows and Selling Events, we provide artists with an opportunity to grow as individuals and art makers in the community. ArtStreet focuses on using art as a way of building community, self-efficacy and self-sufficiency. ArtStreet gives artists a common forum to share their experiences, create art, and increase awareness of issues of homelessness.

ArtStreet projects are made possible, in part, by funding from the City of Albuquerque Urban Enhancement Trust Fund and by New Mexico Arts, a division of the Department of Cultural Affairs and the National Endowment for the Arts.

Open Studio hours are Mondays and Tuesdays 11 a.m. to 4 p.m. and Thursdays from 2 p.m. to 4 p.m.
Open Studio clean up a ½ hour before closing time.

Capacity: 10 people
Masks/face coverings and social distancing will be required during program hours.

Art Therapy groups at the West Side Emergency Housing Center every Monday
Female identified Group 4 p.m. to 6:30 p.m.
Male identified Group 6:30 p.m. to 7:30 p.m.

To join the ArtStreet mailing list and hear about upcoming exhibits, please email ArtStreet or call (505) 248-0817.

ArtStreet is located at 1217 1st Street NW on the corner of 1st and Mountain.