About Us

Mission

Fueled by compassion and driven by equity, we lead boldly, create exceptional health care experiences, and raise voices to end homelessness.

Vision

To live in a world that is just and without homelessness.

Serving New Mexico

For over three decades, Albuquerque Health Care for the Homeless (AHCH) has served our community as the only health care organization in Central New Mexico dedicated exclusively to providing services to people experiencing homelessness. AHCH provides critical services to over 5,000 men, women, and children every year. By addressing the health-related causes of homelessness, AHCH makes it possible for people to find solutions to end their homelessness.

WHO WE SERVE

Over 5,000 people experiencing homelessness received services from AHCH in 2023. That includes 13,786 health center encounters and 7,000 contacts made through outreach services and drop-in/Recourse Center visits.

  • 21% stay at shelters, 6% in an other locations (campers, cars, vans, jails, hospitals etc.), and 22% on the streets. The reminder are in unstable or transitional housing or unreported.
  • 60% of the clients served were male, 37% were female, 1% were trans-sexual or non-binary.
  • 56% identify as Hispanic. 58% identify as White, 8% as African American, 8% as Native American/American Indian, 2% Asian/Pacific Islanders and the remainder are unknown or unreported.

Disclaimer: This health center is a Health Center Program grantee 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).



Our Team on HCH Day

Learn more about our passionate team members who make a positive impact in the lives of people experiencing homelessness in this video interview that was recorded on Health Care for the Homeless Day. Each year on this day, we celebrate the work being done at health care for the homeless clinics and to advocate for policies that end homelessness by providing opportunities into housing and comprehensive integrated health care and the dedicated individuals, community partners and donors that make our work possible. Special thanks to Uriel Ibarra, our summer intern from the University of Norte Dame, for filming and editing this production.

Board of Directors

The Board of Directors meets the second Tuesday of every month at 5:15 pm. If you are interested in attending a meeting, please call 505-767-1178 to confirm meeting dates, times and location.

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JOHN JOHNSON

BOARD PRESIDENT

Committee Involvement: Executive Committee Chair

John has lived in Albuquerque since 1995 and brings a background in education, social work and business administration. His commitment to non-profit organizational support and development in the community started in 2010 with United Way. He has a passion for serving the community and healthcare needs of the underserved.

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MIKE WALLACE

BOARD PRESIDENT-ELECT

Mike is the Vice President of Growth and Strategy for Optum New Mexico. He has a background in contracting, negotiation, public affairs, communications, compliance, strategy, growth and business development. Michael received his Bachelor’s degree from the Annenberg School for Communication & Journalism at the University of Southern California with an emphasis in Interpersonal and Organizational Communication. He received his Master of Health Administration at the University of New Mexico. He is a Leadership New Mexico graduate.

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CHELSEA RITCHIE

TREASURER

Committee Involvement: Finance Committee - Chair

Chelsea has ten years of experience leading internal audit, policy development, and other consulting projects, as well as leading external financial statement and compliance audits for higher education, government, not-for-profit, financial institution, and health care organizations. She has performed and supervised numerous audits in accordance with IIA International Standards for the Professional Practice of Internal Auditing, GAS, and GAGAS. She is experienced in evaluating internal controls and risks related to accounting and finance functions, including those surrounding treasury and banking processes.

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VANESSA MACKEY-WILLIAMS

SECRETARY

Committee Involvement: Client Leadership - Chair, Executive

Following retirement she produced and hosted a radio show, became a Chaplain at Overlook Medical Center in NJ, and graduated from the NY Theological Seminary. She holds a Level 1 ACPE certification and has a MA in Pastoral Care & Counseling and 27 years of experience in prison ministry.

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WALT BOLIC

IMMEDIATE PAST PRESIDENT

Committee Involvement: Executive, Governance, Policy

Walt is Principal of AlliedOne Advising, a boutique consulting firm providing services to assist small businesses and executive leaders to improved performance and efficiency. He currently sits on the Board of Managers for the Advanced Care Hospital for Southern New Mexico (Las Cruces). Walt was President and CEO of Delta Dental of New Mexico for sixteen years before retiring in 2016. In addition, he has significant experience in the health industry working for two hospital systems and a health plan.

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LAURA CROWE

BOARD MEMBER

Committee Involvement: Finance, Governance

Laura is a native New Mexican who attended the University of New Mexico - College of Nursing. She has worked in various nursing and administrative positions; currently at Presbyterian Healthcare Services. Laura has volunteered with AHCH for many years.

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CARL SCHENCK

BOARD MEMBER

Committee Involvement: Fund Development Committee - Chair

A leader in the UMC serving as a pastor in rural, urban, university, and suburban appointments and as a District Superintendent. Selected by peers to five General Conferences and six Jurisdictional Conferences. Chaired Missouri East Conference Council and led in the negotiations, creative problem solving, and educational communication to create one Missouri Annual Conference from two. Developed local church staffs, led major capital funds campaigns raising over $12,000,000, participated on creative teams, sat on governing boards, overseen a $2,500,000 annual budget, and mentored young professionals. In the community, served on mental health, college, seminary, and medical ethics boards.

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EMMYLOU EMRICK - SNYDER

BOARD MEMBER

Committee Involvement: Program Review Committee - Chair

Emmylou has worked in the behavioral healthcare field for over 20 years in both executive management and direct care capacities. She is Certified Grief Counselor, Psychiatric Rehabilitation Practitioner, and Licensed Drug and Alcohol Abuse Counselor. Currently she is serving as Director of Operations at New Mexico Solutions.

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EMILY HARMON

BOARD MEMBER

Graduated from nursing school in 2000 and worked briefly in NYC before moving to Albuquerque in 2002. I have spent the last 17 years at UNMH in the Pediatric ICU. After completing my MPH I trained as a SANE (Sexual Assault Nurse Examiner) and have been working for Albuquerque SANE Collaborative since 2019.

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FABIÁN ARMIJO

BOARD MEMBER

Fabián was born in Albuquerque and grew up in Valencia County. He has studied in Argentina, Brazil, and Spain and returned to New Mexico in 2012. He has a background in education, medical interpreting, and health care leadership. He currently serves as the Executive Director of Diversity, Equity and Inclusion for the University of New Mexico Hospital. Fabián is deeply committed to serving the underserved and their health and wellness.

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DANIEL ROWAN

BOARD MEMBER

Daniel Rowan, co-founder of Best Chance, serves the needs of recently released inmates. As a Sr. Program Manager at New Mexico Peer Education Project, he trains formerly and currently incarcerated individuals as peer educators. Daniel's personal journey, including incarcerations and a struggle with substance use, gives him a special understanding and compassion for these communities, shaping his personalized approach to his work.

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DAVID "IKELA" MONIZ-LEWIS

BOARD MEMBER

Committee Involvement: Program Review

David “Ikela” Moniz-Lewis is a clinical psychology doctoral student at the University of New Mexico and National Institute of Alcohol Abuse and Alcoholism (NIAAA) predoctoral fellow at the Center for Alcohol Substance Use and Addiction (CASAA). He has a variety of clinical experience in the addiction field, including working primarily with individuals receiving medication for opioid use disorder from a harm reduction framework. His clinical and research interests center on mindfulness and acceptance-based treatments for substance use disorders among marginalized groups.

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RANEEM RAMADAN

BOARD MEMBER

Committee Involvement: Client Leadership

Biography coming soon

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KIRK PLYLER

BOARD MEMBER

Committee Involvement: Finance

Kirk has worked in the the information technology field for 30 years and is currently the Chief Technology Officer / Chief Information Security Officer for UnityBPO. Kirk has worked for various healthcare organizations focusing on infrastructure, applications, cloud computing and security.

Leadership Team

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JENNIFER METZLER

CHIEF EXECUTIVE OFFICER

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RACHEL BIGGS

CHIEF STRATEGY OFFICER

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TERRI ELLIS

CHIEF PROGRAM OFFICER

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SHAWN FRICKE

CHIEF HUMAN RESOURCES OFFICER

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KATE MORTON

CHIEF CLINICAL OFFICER

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MARY JO PRATT

CHIEF FINANCE & ADMINISTRATION OFFICER

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MIRANDA SEDILLO

CHIEF OPERATIONS OFFICER

Managers & Coordinators

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Hannah B.

Social Services Manager

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Ryan Delaware

Behavioral Health Clinical Director

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Niki Drolshagen

Resource Center Coordinator

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Helen Dwight

Quality and Compliance Manager

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Matt Frahm

Outreach Director

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Mario Gabaldon

Facilities Coordinator

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Elise Gill

ArtStreet Coordinator

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Ashley Langlinais

Human Resources Coordinator

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Angelica Lopez

Housing Coordinator

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Sara Lucero

Development Director

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Caitlin McGinnis

Administrative Manager

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Daniel O'Hara

IT Manager

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Leon Paboucek

Finance Manager

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Suzanne Rodriguez

Facilities Manager

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Gail Starr

Practice Operations Coordinator

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Dani Tenorio

Billing Manager

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Lynn Valdez-Leyba

Housing Program Manager

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Jessica Ward

Data Manager

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Fue Yang

CSW Coordinator

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Kari Yacision

Medical Director

*Photography by Siarza

Our Principles

Save Lives

Save Lives

When you support AHCH, you are saving lives. Your donations ensure access to life-saving outreach and site-based services, including medical, dental, and behavioral health care, social supports, and drop-in spaces where people get respite from the streets, basic resources, and linkages to housing, rooted in models informed by personal choice, dignity, and respect.

Health Care without Barriers

Health Care without Barriers

Designed as a Patient-Centered Medical Home, AHCH meets the complex needs of people experiencing homelessness through a variety of alternative entryways to care. As a Federally Qualified Health Center, AHCH provides a continuum of wrap-around supportive services and integrated health care to address the causes and consequences of homelessness.

Person-Centered

Person-Centered

At AHCH we are person-centered---it is woven into everything we do. We design our spaces, programs, and even our processes around our clients and their innately human experience. At AHCH we strive to be flexible and consumer-informed so that we can serve the community where the needs are the greatest.

Equity and Inclusion

Equity and Inclusion

Guided by principles of compassion, inclusion, and empathy, we continue to champion health equity and uplift those who are underserved and oppressed. Too often society silences and disenfranchises people experiencing homelessness, so at AHCH we combat that by inviting clients to the decision-making table, amplifying their voices, and promoting individual capacity.

Human Rights

Human Rights

At AHCH we believe that every person has the right to adequate food, housing, clothing, and health care. All people have the right to participate in the decisions affecting their lives. These are protected rights as stated in the United States Constitution and we firmly believe that we need to hold our public entities accountable for fulfilling these rights.

Structural Solutions

Structural Solutions

At AHCH, we continue to advocate for change at the local, state, and federal level to prevent the root causes and consequences of homelessness. Homelessness in the US is caused by a combination of oppression, structural determinants, and personal underlying vulnerabilities. Advocacy is the key in preventing future generations of homelessness.

Deliver Exceptional Care

Deliver Exceptional Care

We strive to always deliver high-quality and integrated health services that are trauma-informed and healing-focused, focused on harm reduction and housing first. We also aim to demonstrate the effectiveness of our model, leveraging data, evidence, and results to lead the field and to influence the system to align with our model and philosophies of care.

Community Collaboration

Community Collaboration

We recognize that AHCH cannot be everything to everyone, nor do we want to be. We believe that it takes a village, and hope to build individual and community capacity by partnering with other service providers and institutions to create a network of care, support, and resources for people experiencing homelessness.